Customer Incident Registration form

At MOL Logistics, we value efficiency and customer satisfaction. Our digital Incident Registration Form ensures that any issue is directed to the right department based on the selected transport modality. Whether your shipment is by air, ocean, road, or warehouse, our system routes your complaint directly to the responsible team for a swift and effective resolution.

Choose the relevant modality, fill in all required fields, and submit your report. The form must be completed in full before it can be processed and forwarded to the responsible team. Once submitted, we will assess the issue and take prompt action to resolve it. Throughout the process, we will keep you informed.
Your feedback is essential in helping us improving our services, optimize operations, and maintain the highest quality standards.